FAQs
In Stock: After order confirmation, the shipping preparation will start within the next 2 days, and your order will be shipped within 1-3 business days.
Pre-sale: Please refer to the product page shipping time for detailed shipping time of pre-order items.
After dispatching from our warehouse in Poland/UK, you can expect to receive your product within 7 to 10 business days.
*Please note: Delivery service is unavailable to remote areas and islands. For special requests or urgent delivery dates, please get in touch with our customer service team and we will do our best to meet your needs.
For more information on delivery locations and costs, please check our Shipping Policy.
Please click here to view the 20lvxd30 User Manual.
Please click here to view the instructional video on setting the speed limit of the e-bike.
The SAMEBIKE 20lvxd20-II is a lightweight folding electric bike that is perfect for city riding and commuting, and can also be carried for travel.
Although SAMEBIKE electric bikes are designed to handle wet conditions, please keep in mind that riding in heavy rain may affect battery life and reduce traction, so please be careful and try to avoid riding in the rain. As for the waterproof rating, the entire bike meets the IP64 standard, including the motor, battery and display.
All SAMBIKEs are covered by the manufacturer's 1-3 year all-inclusive warranty for all manufacturing defects for the original owner. (All free parts are not covered by the warranty). Click here to view more warranty content.
The 20LVXD30-II can be folded and stored in the trunk of a car, the folded size is 900*360*700mm, and the unfolded size is 1600*630*(1080-1190).