FAQs
In Stock: After order confirmation, the shipping preparation will start within the next 2 days, and your order will be shipped within 1-3 business days.
Pre-sale: Please refer to the product page shipping time for detailed shipping time of pre-order items.
After dispatching from our warehouse in Poland/UK, you can expect to receive your product within 7 to 10 business days.
*Please note: Delivery service is unavailable to remote areas and islands. For special requests or urgent delivery dates, please get in touch with our customer service team and we will do our best to meet your needs.
For more information on delivery locations and costs, please check our Shipping Policy.
Please click here to view the RSA01Pro User Manual
Please click here to view the instructional video on setting the speed limit of the e-bike.
SAMEBIKE RSA01Pro is an urban electric bike, which is very suitable for fast movement around campus, short-distance commuting in the city, fitness and transporting goods.
Although SAMEBIKE electric bikes are designed to handle wet conditions, please keep in mind that riding in heavy rain may affect battery life and reduce traction, so please be careful and try to avoid riding in the rain. As for the waterproof rating, the entire bike meets the IP54 standard, the motor, battery and display is the IP64.
All SAMBIKEs are covered by the manufacturer's 1-3 year all-inclusive warranty for all manufacturing defects for the original owner. (All free parts are not covered by the warranty). Click here to view more warranty content.
RSA01Pro adopts a center-mounted color display with upgraded technology, higher clarity and better waterproof performance. The center position is suitable for most riders, ensuring a safer and more user-friendly design.
Yes, you can install or remove the throttle at any time, Click here.